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Water Utilities
The Water Utilities Department is responsible for water and wastewater operations in the City of Abilene, providing a high quality water supply, treating and distributing potable water, collecting all wastewaters discharged to sanitary sewer systems, and transporting and treating all wastewater prior to discharging it into the environment.
Water Service
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Credit card processing fees increase for utility bill payments by phone
Utility customers who pay their bill by credit card over the phone will see a slight increase in the processing fee. Read on...
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Apply for New Water Service
Apply for new water service with the City of Abilene.
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Customer Service Center
Customer Service Center is responsible for the municipal utility billing of the Water Utilities Department, and is located at 4595 South 1st Street.
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Water Treatment
The City's Water Treatment System consists of three Water Treatment plants located throughout the City of Abilene, having the maximum treatment capacity of 46 million gallons daily and Treated Ground Storage capacity of 23.3 million gallons.
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Water Production
Water is transported from area lakes through underground raw water transmission lines to treatment facilities. Learn more about our water distribution facilities.
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Water Distribution
The water distribution system provides economical and compatible facilities that are capable of furnishing sufficient water at suitable pressures. The distribution network is laid out in a continuous looped system to circulate water and maintain constant system pressure.
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Quality Control
The Environmental Laboratory performs chemical analyses for process control to assist operators in maintaining optimum performance levels at the water and wastewater treatment plants for the City of Abilene.
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Wastewater Treatment
The City of Abilene collects and treats wastewater from users in the incorporated city limits and from the cities of Buffalo Gap, Tuscola, Tye, and Hawley Independent School District.
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Keep Abilene Flowing
The City of Abilene has created a program to increase community awareness and provide guidance and direction to both businesses and residents as we respond to fats, oils, and grease in the sewer.
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Save Abilene Water
Learn why it's so important to save water and how you can do so.