Health & Safety and Mask Requirements
Customer Health & Safety
CityLink considers the health and safety of its passengers and employees as top priority and is addressed with the utmost importance.
CityLink continues to disinfect high touch areas inside our buses after each trip in addition to nightly sanitizing. The passenger lobby area is also disinfected serval times throughout the day.
Face mask requirement extended through January 18, 2022
City of Abilene Transportation Services would like to remind area residents and visitors federal law requires the wearing of face masks on planes, buses, trains, and other forms of public transportation. Individuals using Abilene Regional Airport and CityLink Transit are required wear face masks that completely cover the nose and mouth, and ensure the mask fits snugly against the face.
The Transportation Security Administration (TSA) is extending the face mask requirement for individuals across all transportation networks throughout the United States, including at airports, onboard commercial aircraft, on over-the-road buses, and on commuter bus and rail systems through January 18, 2022
Please be aware that individuals utilizing CityLink services will be asked to wear a face mask. Refusal to do so may result in denial of service and referral to the Federal Transportation Security Administration.
CityLink is the public transit system for the City of Abilene. We provide safe, reliable, and affordable transportation for the citizens of Abilene.
What We Do
- Fixed Route Service - We provide eight weekday and six Saturday fixed route routes, which are distributed geographically across the city
- Paratransit Service - We provide door-to-door ADA paratransit service
- Evening Service - We offer advanced reservation, on-demand curb to curb service after 6:15pm until 11:45pm, Monday through Saturday.
All services are provided Monday-Saturday. There is no service Sundays or on the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.
West Central Texas Regional Coordination Transportation Public Plan Survey
The City of Abilene, City Link appreciates your participation in the update to our Regional Coordination Transportation Plan. This update will review the state of transit with the main goal of improving coordination and delivery of services to our population.
Public Survey Link
The survey closes October 29, 2021.
Feedback from the survey will be invaluable in giving context and breath to the data we are reviewing.
CityLink is proud to introduce a “Where’s My Bus?” App by TransLoc.
With this app CityLink riders will be able to:
- See scheduled arrival times
- Live tracking of vehicle location
- Pin your favorite stops
Haven’t downloaded the app yet? This newest technology also provides a number to text to find out the next me the bus will arrive, look for the signs posted at each bus stop.
How to use TransLoc
Need help installing or using TransLoc? Watch this helpful video.
Expanded On Call Area
Phone: 325-676-6287 Option 2
A new expanded on-call service zone will be available for eastern Abilene trips. Weekday Route 6 has the stop at the Mall of Abilene. Trips can be booked a minimum of 2 hours before and a maximum of 7 days in advance.
The On Call fare is $3.00 which provides for a fixed route day pass. All other valid fixed route passes such as the weekly or monthly pass can be used as fare for the On Call service.
Travel Training Program
CityLink offers free 'travel training' for individuals who want to access the fixed-route bus system. The program also teaches individuals with disabilities and older adults how to travel independently using public transportation. This program offers three types of training tailored to meet each participant’s need:
Participants in this type of training work one-on-one with a travel trainer to practice using buses to travel to locations they visit on a regular basis.
Travel trainer provides a general introduction to bus accessibility to educate participants on how to use the CityLink services.
Group Transit Orientation
A travel trainer provides an overview of accessibility features in transit vehicles and how to plan trips, pay and travel safely in the community while using fixed-route buses.
Groups and Individuals can sign up for travel training by calling 325-676-6BUS Option 2.
West Central Texas Rides (WCTX)
WCTX Rides is a safe, dependable, cost-effective, and seamless transportation network that provides mobility, improved quality of life, and a stimulus for economic development in West Central Texas.
Plan trips using our region's transportation system for affordable, accessible, and connected transportation.
- City and Rural Rides
- Disability in Action
- Double Mountain Coach
- Private Transportation services (Greyhound, ridesharing, taxis, etc)