Support Services - Under Assistant Chief Wrenn
The mission of the Support Services Unit is to aid in the Police Department's overall mission by providing quality, professional, and ethical support services to the Department. This Unit
The Real Time Information Center (RTIC) falls directly under the Assistant Chief of Police over Support Services. This center will utilize technology to help fight crime by having a network of cameras in strategic downtown locations and intersections throughout the City. The center will be housed in the Dispatch area of the Abilene Police Department.
Support Services also include the Divisions of Traffic, Training, Communications, Records & Property and Evidence, and the Units of Bike, SWAT, Mounted Patrol, the Honor Guard, Facilities, Technology, and the Surveillance Apprehension and Tactics Team (SATT)
The Real-Time Information Center (RTIC) is an intelligence/crime reduction / public safety strategy that incorporates cameras and analytics to provide real-time information to officers in the field. It serves as a crime deterrent in areas of deployment and provides critical information typically not provided by calling parties.
The goal of the RTIC will be to provide relevant, real-time information to officers engaged in high-risk calls for service as the situation develops. To provide the Department accurate information to improve overall situational awareness, enable officers to make better, more informed decisions, and improve officer safety.
The center will be housed in the Dispatch Center of the Police Department and will utilize a network of cameras around the City to help with accurate and up-to-date information for officers.
The Training Division is dedicated to providing the officers of the Abilene Police Department with the skills they need to serve the citizens of Abilene professionally and effectively.
The Division's primary responsibilities include providing meaningful and effective training on an ongoing basis, conducting basic peace officer academies, and serving as the Department's primary point of contact with the Texas Commission on Law Enforcement (TCOLE), the State's licensing and regulatory agency.
The Traffic Division aims to make Abilene streets and highways safe for the motoring public through focused enforcement programs and effective problem-identification and problem-solving techniques. The Division strives to improve appearance and safety issues resulting from abandoned and/or junked vehicles on our city's streets.
Mission - "We exist to serve the citizens of Abilene and improve the safety of our community by consistent and fair collision investigation and traffic enforcement."
The Traffic Division is involved in investigating the crashes that occur on Abilene roads and all traffic-related fatal crashes.
The Surveillance Apprehension and Tactics Team, or SATT, focuses on removing from the community, local, state, and federal fugitives from our community in order to improve public safety.
Part of their goal is to disrupt and prevent criminal activity within the City limits of Abilene. They do this by working with the community, law enforcement, government agencies, and private organizations to track, monitor, locate and apprehend persons with active warrants.
This is achieved through intelligence gathering and covert surveillance.
SATT focuses on Felony Fugitives, identifying and arresting repeat offenders, gang activity and intelligence, covert surveillance of suspects involved in serious or ongoing criminal activity, and quality of life issues for our citizens.
The Abilene Police SWAT and Bomb Squad service a geographical area of responsibility of 19 and 21 counties, respectively. They assist other law enforcement agencies when called upon as required by an agreement.
The Bomb Technicians utilize several pieces of equipment to help complete their job. Included is the Bomb truck, equipped with a robot designed to gather suspicious packages safely, and the destruction of such packages without danger to human life. The Department employs bomb technicians who can also assist with hands-on retrieval and disposal of suspicious objects and packages when the robot cannot reach items.
Mission Statement - "To intervene on the behalf of the public, officers, and outside agencies in the safe handling, disarming, and recovery (evidence) of explosive, suspicious, or hoax devices."
SWAT is a part-time unit comprised of officers from various divisions and sections of the department. SWAT members are on call 24/7 and maintain the highest level of physical fitness. The team trains every week on various situations, including physical shooting scenarios, dynamic entries, building clearings, and tactical weapons education. SWAT also provides security for visiting dignitaries.
Hostage Negotiations Team
The Communications Division is responsible for recovering and processing all 9-1-1 calls for the City, as well as police and fire non-emergency calls and calls for Animal Control and various other calls into the dispatch center. The dispatchers are usually our citizens' first contact with Police, Fire, and Ambulance services. They triage calls in order to get them to the right place for the quickest response.
Mission statement - "The Communication Division responds to calls for assistance from the public and facilitates the dispatching fo necessary Police, Fire, and Emergency Medical Service, responders. We are dedicated to providing superior customer service to the citizens of Abilene and to the Abilene Police Officers and Firefighters we serve."
In the Abilene Police Department, information is gathered by officers throughout the department in the course of crime prevention, intervention, and investigation. In order to make information accessible to others within the department, all information is funneled to one location where it can be processed, stored, and reviewed conveniently. This central hub for information is the Records Division. In all, the Records Division processes and maintains nearly 30,000 cases each year.
The Records Division is designed to process and maintain police information. It is responsible for maintaining the security of the workplace and establishing standards for processing, safeguarding, and disposing of physical evidence acquired by officers. It also provides public information to citizens under the provision of the Texas Public Information Act.
Obtain a Police Report
All requests for the release of information must be in writing. Information is released in accordance with the Texas Public Information for the Freedom of Information Act. Police reports may be obtained at the records window of the Police Department Monday through Friday, 8 a.m. to 6 p.m.
The Records Division provides fingerprinting services only for citizens of Taylor County. To request the service, you need to come to the front desk of the Police Department, 4565 S. 1st., during normal business hours, Monday - Friday, between 2 p.m. - 4 p.m. Cost is $10, payable by check, cash, or card. You must provide proof of residency.
Property and Evidence
Property and Evidence falls under the Records Division. Those employed in Property and Evidence are responsible for maintaining the thousands of pieces of property and evidence taken into the Department for cases to be adjudicated. These employees also assist with holding on to property that has been turned in as lost.
Once a case is adjudicated, closed and all appeals have been exhausted, this area is tasked with disposing of items no longer needed for the case.
The Bike Unit was formed in 1995 and consists of one Lieutenant and 18 officers. The Unit works civic events, directed patrol, and patrols the downtown area. You may see the Bike Unit working any one of the many civic events hosted in the Abilene area, including parades, the West Texas Fair and Rodeo, and monthly at the downtown "Art Walk."
Mounted Patrol Unit
The Unit was established in October of 2021 and consists of four officers and their horses. The officers and their horses are utilized in areas where the public can interact with them. These goodwill ambassadors will have positive interactions with our community. Abilene will see the Mounted Unit at various events throughout the community. The community is welcome to come out and see our officers and their horses.
Other Units that fall under Support Services: