via Municipal Online Payments
In response to COVID-19 safety measures, the Municipal Billing Office has been closed to public access. With minimal staffing levels in place the number of Customer Service Representatives is limited. We strongly encourage our customers to utilize the IVR payment by phone system or the online payment portal to make municipal service payments. These payment options will minimize the customer wait time for an available Customer Service Representative. Thank you for your patience.
If you have already registered through the payment website, simply click "Pay My Water Bill" above and log in using your email and password on the login screen. If you have forgotten your password, select Password Recovery and follow the prompts to reset your password.
If you have not registered, visit Utility Billing Home where you can select "Quick Pay" to pay without creating an account login. If you wish to create an account, select "Register" in the log in section and enter your information to create a log in.
If you have any questions or do not know your water account number, please email the Water Utilities Billing Department or call them at (325) 676-6405.
via Traffic Payment
Abilene Municipal Court is closed to the public until further notice. The Court is still open Monday through Friday from 8am to 5pm to answer your questions by phone at (325) 676-6333. You may still pay your tickets online, by phone, or by using the drop slot at the front door of Municipal Court offices (4574 S. 1st) or the drop box on North 5th Street by City Hall (555 Walnut).
Scroll down on the payment website to look up the violation you wish to pay. You can search by driver’s license number, last name, vehicle information, or citation number. Once you select the violation, you will be stepped through the process to enter your payment information. Please note that paying tickets online will include a 5% processing fee, with a minimum fee of $2.95. It is the defendant’s responsibility to make the payment to the right court and for the correct amount. If payment is rejected for any reason, the fine amount will be refunded but the processing fee will not. Please pay carefully.
Payments by Phone
You may also pay tickets via telephone by calling (800) 444-1187. If you have any questions, please call the Abilene Municipal Court at (325) 676-6333. Please note that paying tickets by phone will include a 6.5% processing fee, with a minimum fee of $3.95.
via City Alarm Permit
Select "Pay Your Bill Now Credit Card Payment" on the lower-left corner of the payment website. You will be stepped through the process to make your payment, or you can select "View Demo" for an explanation of how to pay. On the website, you may also apply for a permit, view the alarm ordinance, and learn more about false alarms.
If you have any questions, please call the City of Abilene Alarm Program at (888) 535-5794.