News Flash

City of Abilene - Highlights

Posted on: September 28, 2021

Water Usage Alerts Now Available

Customer Portal Manage Alerts Now Available-02

Water Usage Alerts Now Available

The manage alerts feature of the customer portal is now available!

Alerts can be setup to notify customers about possible leaks, billing amounts, and consumption increases. Users can choose to receive notifications by phone, text or email.

  • Leak Alerts will notify customers if consumption indicates abnormal usage or potential leaks over a 3 day period
  • Billing Threshold Alerts will notify customers when an estimated billing amount exceeds an amount set by the user
  • Consumption Threshold Alerts will notify customers when consumption exceeds an amount set by the user

Additional Info...
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