I attempted to download an item multiple times because it wasn't working properly. Now it says I've reached my download limit. What do I do?

If your item failed to download, email the Abilene Public Library and provide your library card number and the title of the item. Staff may reset your download limit to try again. By phone, you may contact a supervisor at any branch library:

  • Main Library
    Phone: 325-677-2474
  • Mockingbird Branch Library
    Phone: 325-437-7323
  • South Branch Library
    Phone: 325-698-7565

Show All Answers

1. When I try to enter my library card number to sign in, OverDrive tells me I can't. What's wrong?
2. Can I return materials early?
3. I can't find a title I'm looking for. Can the library get it for me?
4. I attempted to download an item multiple times because it wasn't working properly. Now it says I've reached my download limit. What do I do?
5. Can I checkout on multiple devices?
6. A hold has become available for me. Where do I find it to check it out?
7. Can I renew OverDrive items?
8. What happens to my items when they expire?
9. An eBook I'm reading appears to be missing pages. What's wrong?
10. Do you offer a class on using OverDrive?
11. Why do I need to register (or get) an OverDrive account to checkout books?
12. Can I listen to audiobooks on my Kindle?
13. I checked out a title for my Kindle, but it's not showing up. What do I do?
14. I don't live in Abilene, but I have a TexShare Card. Can I get a library card for free to access your OverDrive collection?